The Complete
Call Center OS
Automatic dialing, call recordings, real-time dashboards, reports, agent & campaign management — unified in one powerful platform.
Everything you need to run your call center
Centerpoint is built from the ground up as a central management system — a complete call center, no extra tools needed.
Predictive Dialer
Smart automatic dialing that routes calls to available agents instantly — maximizing productivity and eliminating wait time.
Click2Call Extension
Chrome extension that lets agents click any phone number on any website to connect instantly — no manual dialing required.
Automatic Lead Capture
Automatically pulls leads from email and injects them into the customer database — zero manual data entry.
Fast Import
Smart import engine with phone-number deduplication — imports thousands of records in seconds.
Campaign Management
Build campaigns with advanced filters, set weekly schedules, and assign multiple agents to multiple campaigns.
Real-time Dashboard
Manager view in real-time: call count, break time, and sales by agent and team — all on one screen.
Call Recordings
Search and replay recordings by customer, agent, or campaign. Every call documented and accessible in one click.
Flexible Reports
Generate any report you need — by agent, campaign, date range, or outcome. Export to Excel in one click.
Do Not Call
Built-in DNC list management — protect your business and stay compliant with regulations.
One system. Zero sync overhead.
Instead of juggling separate CRM, PBX, recording, and reporting systems — Centerpoint unifies everything. Agents, breaks, customers, recordings, and sales — all in one interface.
- Real-time agent management screen
- Predictive automatic dialing
- Call recording & documentation
- Flexible reports + Excel export
- Advanced campaign management
Trusted by leading organizations
Ready to upgrade your call center?
Contact us today for a free trial. No credit card required.