Adding Users to the System
This guide explains how to add agents, managers, and other users to the Centerpoint system.
User Types
| Type | Permissions |
|---|---|
| Admin | Full access to all system areas |
| Campaign Manager | Manage campaigns and agents |
| Agent | Access to call queue and customer cards |
Steps to Add a User
Login to the admin area
Go to app.centerpoint.co.il with admin credentials.Open Users area
Click Settings → User Management.Click "Add User"
Fill in the following details:- Full Name
- Email (used for login)
- Initial password
- User type (role)
Save
Click Save — the user can log in immediately.
Tips
Password: Recommend the user reset their password on first login.
Campaigns: After adding an agent, remember to assign them to a campaign.